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Client Services Manager

If you are looking to be part of a team of passionate and enthusiastic account management professionals, working together to hone their business acumen, grow as a team, and rapidly develop into outstanding Client Services Managers. Designed with the young professional in mind, the program serves to rapidly develop and advance our entry-level client management team in a flexible, collegial environment.  

Grow your account management expertise

Client Services Managers are driven to understand the business issues facing their clients, and to use Market Track’s data and solutions to deliver improved marketing ROI. We are looking for people who are naturally inquisitive, with the confidence to speak with executives and challenge the status quo. People who are interested in helping their clients uncover new ways to utilize Market Track’s data streams, with a passion for improving marketing outcomes.

In return, we offer the promise of a competitive starting salary (with bonus opportunity from day one), comprehensive benefits, unlimited paid time off, and a unique culture that encourages team members to grow and expand their role commensurate with their abilities.

Day-to-day responsibilities

  • Build strong relationships with clients
  • Create customized account plans to diagnose client challenges
  • Connect client business needs with Market Track solutions
  • Conduct new client onboarding sessions and ongoing client training
  • Drive and execute the client renewal process
  • Utilize existing relationships to look for new opportunities to grow the Market Track business

Qualifications

  • Bachelor’s degree (any field) with a passion for marketing, research and account management/growth
  • Experience not required, but 1-2 years of account management, research or sales experience a plus
  • Self-confidence coupled with strong presentation skills

About Market Track

Market Track is the leading provider of promotion, advertising and eCommerce solutions with over 1,700 clients globally. Through our three main lines of business we help companies design advertising and promotional programs that deliver strong ROI and monitor the competitive environment in which they operate. 

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